RA 23-05 Int as Editor -External

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Informasi & Dokumentasi Produk

000054759

23/05/2019

What are you seeing?
  • Skull LEDs on the top cover of Intel® NUC Kit NUC8i7HVK or Intel® NUC Kit NUC8i7HNK don't work. 
  • When gaming the throttling feature gets enabled, how does throttling works?
  • Video output from laptop is not scaling properly (for example, image too big) and thus doesn't show with the correct size on an external display.



Environment:
  • 1.6 GHz Intel Core i5-4200U (2.6 GHz Turbo)
  • Intel® HD Graphics 4400 - version not known
  • Windows® 8.1 (64-bit)



How to fix it:
  1. Make sure you are using the latest graphics driver.
  2. Right-Click on the computer Desktop
  3. Click on Intel® Graphics Settings.
  4. Click on 'Display'.
  5. Select your external display from the drop-down menu under 'Select Display'.
  6. In the 'Scaling' section select 'Customize Aspect Ratio' (then the sliding scale appears and you can adjust screen sizing). Check this article if this option is not available on your system.

Newer monitors and TVs often have have their own image scaling mechanism. Consult with your Monitor/TV user manual for the proper image scale option when connecting to a computer.

Two



Processors have two modes of thermal protection, throttling and automatic shutdown. When a core exceeds the set throttle temperature, it will start to reduce power to bring the temperature back below that point. The throttle temperature can vary by processor and BIOS settings. If the conditions are such that throttling is unable to keep the temperature down, such as a thermal solution failure or incorrect assembly, the processor will automatically shut down to prevent permanent damage. 


For more information access the Frequently Asked Questions About Temperature for Intel® Processors.

Learn more about Dynamic Frequency Scaling (CPU throttling) according to Wikipedia 



Cause & More Information:

What are you seeing?

  • Skull LEDs on the top cover of Intel® NUC Kit NUC8i7HVK or Intel® NUC Kit NUC8i7HNK don't work. 
  • When gaming the throttling feature gets enabled, how does throttling works?
  • Video output from laptop is not scaling properly (for example, image too big) and thus doesn't show with the correct size on an external display.

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Environment:

  • 1.6 GHz Intel Core i5-4200U (2.6 GHz Turbo)
  • Intel® HD Graphics 4400 - version not known
  • Windows® 8.1 (64-bit)


  • Intel® Core™ i7-8750H Processor (9M Cache, up to 4.10 GHz)
  • Intel® NUC Kit NUC8i7HVK
  • Intel® NUC Kit NUC8i7HNK




How to fix it:

One:



  1. Make sure you are using the latest graphics driver.
  2. Right-Click on the computer Desktop
  3. Click on Intel® Graphics Settings.
  4. Click on 'Display'.
  5. Select your external display from the drop-down menu under 'Select Display'.
  6. In the 'Scaling' section select 'Customize Aspect Ratio' (then the sliding scale appears and you can adjust screen sizing). Check this article if this option is not available on your system.

Newer monitors and TVs often have have their own image scaling mechanism. Consult with your Monitor/TV user manual for the proper image scale option when connecting to a computer.

----------------

Two



Processors have two modes of thermal protection, throttling and automatic shutdown. When a core exceeds the set throttle temperature, it will start to reduce power to bring the temperature back below that point. The throttle temperature can vary by processor and BIOS settings. If the conditions are such that throttling is unable to keep the temperature down, such as a thermal solution failure or incorrect assembly, the processor will automatically shut down to prevent permanent damage. 


For more information access the Frequently Asked Questions About Temperature for Intel® Processors.

Learn more about Dynamic Frequency Scaling (CPU throttling) according to Wikipedia 



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Three


CauseHow to fix it
LED Control is disabled in BIOSBy default, all LED Zones are set to Software Controlled in BIOS Setup. This allows you to control the LEDs from the LED Manager for Intel NUC software.

To check this setting in BIOS:
  1. Press F2 during boot to enter BIOS Setup.
  2. Go to Advanced > Devices > LED Control.
LEDs are disabled in the LED Manager for Intel NUC software

 

When the LED Manager for Intel NUC software is launched, an icon is added to the system tray to allow quick control of the LEDs. The tray application continues to run even if the main application is closed.

Selecting Disable All from the tray menu turns off all of the LEDs on the Intel NUC. To enable LEDs, follow these steps:
  1. Open the LED Manager for Intel NUC software.
  2. Select the drop down menu on each LED section you want to adjust.
  3. Turn it up.


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